Refund policy
UpRight Nutrition Satisfaction Guarantee & Return Policy
We proudly stand behind our products. If you or your child isn’t completely satisfied, we offer a 100% Money-Back Guarantee within 30 days of your order. Because your child’s health — and your peace of mind — comes first. *Excludes 50% off First Order Offer and Subscriptions*
You can always contact us for any questions by submitting the form on our support page.
Returns & Refunds
To start a return, you can contact us at support@uprightnutrition.com.
If your return is accepted, we’ll send you a return shipping label, along with instructions on how and where to send your package. Items sent back to us without prior request for return will not be accepted. Once we receive your bottle, you’ll receive a full refund, no questions asked.
Monthly Subscriptions
Our subscription is designed to be flexible and adaptable. No hassle or hidden fees. You can cancel at any time; it’s easy, hassle-free, and commitment-free. To modify or cancel your subscription, log in to your account or contact us — we’re here to help.
Important: To cancel your subscription, you must cancel at least 5-days before your renewal date. This allows us to stop your payment from processing and avoid shipping your order. If not, your current order will be processed and your subscription will be cancelled for the following renewal date.
Damages
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.